We are 1 today. And in the spirit of giving, we’re giving the first three commenters below 45 minutes of experience consultation. To all our clients, friends, supporters, cheerleaders and critics, thank you. You help us become better. read more »

There are various methods available for determining and categorising experiences. We can talk about the senses, consider whether our customer is active or passive in the experience, or if it is transactional or situational. But if we are not careful we overlook the read more »